We are a member of Trade Assurance Service.With us,you can get
Need more details about Alibaba Tra Assurance Service Click https://tradeassurance.alibaba.com/ Or inquiry us directly.
FAQ
How does PoE capability impact total deployment cost?
Power over Ethernet reduces the need for separate electrical outlets and minimizes cabling work. For multi-site rollouts, this translates into lower labor costs, faster installations, and cleaner site aesthetics—helping projects go live on schedule with less disruption.
Is this device built for long-term, high-demand operation?
Yes. The RK3368 octa-core processor and industrial-grade components are designed for 24/7 operation in retail, hospitality, healthcare, and industrial environments. The fanless design improves durability, reduces maintenance points, and keeps noise to a minimum.
Can you provide hardware and software customization for specific project needs?
We offer OEM and ODM services to tailor both the physical design and system software. From custom enclosures and branding to preloaded applications, boot animations, and firmware settings, we ensure your deployment aligns seamlessly with your operational requirements.
What’s your commitment to product lifecycle stability?
We understand that B2B deployments rely on hardware consistency across phases. This model will remain in stable production with secure supply of key components. If any hardware changes become necessary, we provide early notifications and migration support to ensure continuity.
How easily can it integrate into our existing system architecture?
The Android platform supports custom apps, third-party APKs, and API integrations with POS, ERP, ticketing, or signage systems. We can work with your IT team to test compatibility and pre-configure devices before shipment to shorten on-site setup time.
What mounting and installation options are available?
The unit supports VESA mounting and can be wall-mounted, embedded in kiosks, or integrated into custom enclosures. With PoE, only a single Ethernet cable is required, making installation flexible and adaptable to different commercial layouts.
How do you handle remote updates and ongoing technical support?
We provide firmware update packages, OTA (over-the-air) update capabilities, and remote diagnostic support. Our technical team can assist in resolving issues across distributed sites, helping you maintain uptime without the need for costly on-site service.
Do you offer sample units or pilot programs before mass rollout?
Yes. We recommend starting with a pilot batch to validate performance, workflow fit, and environmental resilience. This approach minimizes risk and allows for fine-tuning before scaling to hundreds or thousands of units.
What’s the delivery timeline for bulk orders and customized builds?
For standard configurations, lead time is typically 15–20 working days. Custom OEM orders may take 25–30 working days depending on the level of modification. We can arrange phased deliveries to match your project milestones.
Your message must be between 20-3,000 characters!
